Impact of Intellectual Capital on Organizational Creativity through Technical Innovation in Telecom Sector Sizes

Abstract

The purpose of the study was to examine the impact of Intellectual Capital on organizational creativity through Technical Innovation in telecom sector. The level of Intellectual Capital was measured through its three elements. The first one is human capital, second is relational capital, and last is organizational capital. The telecom sector was selected as it is the most growing sector of the economy and its employees are highly educated. A questionnaire was used as research instrument and data is collected by using the Stratified Random Sampling technique. Study used sample size of 303 employees working in telecom sector of Lahore. Data of the study was analyzed with the help of different tests; Cronbach’s Alpha Estimates for the Reliability, Frequency Test, descriptive Statistics, Regression Analysis, Correlation Test and Mediation Analysis is applied to check the Mediation Effect through Bootstrapped method. The study results showed the significant impact of Intellectual Capital on organizational creativity through mediating role of Technical Innovation. The response rate of the respondents was 80.33%. This study will help these organizations to develop their Intellectual Capital which brings creativity in organizations by providing new products and services according to the changing demand of the market. The future guidelines and limitations of the study are discussed